Shipping Policy
Shipping Policy – Toy Streak
Effective Date: March 16, 2029
At Toy Streak, we strive to deliver your orders safely and promptly. This Shipping Policy outlines how we handle order processing, delivery times, and shipping-related matters for our RC car products.
1. Order Processing
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Orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Coverage & Delivery Time
We currently ship orders across Pakistan. Delivery times vary depending on your location:
| Location | Estimated Delivery Time |
|---|---|
| Karachi | 1–3 business days |
| Major Cities (Lahore, Islamabad, etc.) | 3–5 business days |
| Other Areas & Remote Locations | 5–7 business days |
Note: These are estimated delivery times and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
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Shipping costs depend on your location and order weight.
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The exact delivery fee will appear during checkout.
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Occasionally, we may offer free shipping promotions on selected products or during special campaigns.
4. Failed Deliveries & Reshipment
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If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept, the courier may attempt re-delivery.
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If the parcel is returned to us, you may be asked to pay an additional shipping charge for reshipment.
5. Damaged or Lost Packages
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If your package arrives damaged, please contact us within 24 hours of delivery and share photos of the damaged product and packaging.
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If your order is lost in transit, we will help you file a claim with the courier service and arrange a replacement or refund, where applicable.
For any shipping-related questions, feel free to contact our support team — we’re always happy to help! 🚗